Practical resources

    Clear guides for building a better assistant

    Use tested product workflows to install the chatbot, prepare better knowledge, verify answers, enable notifications, and connect supported channels.

    Setup5 min

    How to add the VSCRM AI chatbot to your website

    Publish a floating website assistant with the generated JavaScript snippet and verify that it loads on the intended domain.

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    Knowledge7 min

    How to prepare business content for better AI answers

    Choose clear, current sources and structure them around the questions visitors actually ask.

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    Quality6 min

    How to test AI answers before publishing

    Create repeatable question sets with expected answers and use test history to catch regressions when knowledge changes.

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    Quality10 min

    How to test an AI chatbot before launch

    Use a practical testing workflow and example questions to check answer accuracy, lead capture, fallback behavior, and human handoff before an AI chatbot goes live.

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    Notifications5 min

    How browser and Android notifications work

    Understand device permission, FCM token registration, and the checks to perform when conversation notifications do not arrive.

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    WhatsApp8 min

    WhatsApp Business assistant setup checklist

    Prepare the Meta credentials and webhook configuration required for a WhatsApp-enabled VSCRM AI assistant.

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    API7 min

    External AI API integration checklist

    Create a scoped key, protect the generated secret, maintain conversation identifiers, and review API conversations in the dashboard.

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    Need the complete product workflow?

    Take the visual product tour or start with the guided help page.