Conversations & Notifications
Stay close to conversations that need a person
Review website conversations, reply from your workspace, and use push notifications to stay aware of new activity on supported devices.
Conversation workspace
Search and filter conversations, inspect messages, and review the assistant context.
Human replies
Step into a conversation when the visitor needs clarification or personal assistance.
Browser and Android push
Firebase-powered notifications work in supported browsers and the Android app. iOS is coming soon.
How it fits into your workflow
1A visitor starts a website conversation
2The assistant responds using configured knowledge
3New activity creates a workspace notification
4Open the relevant conversation
5Reply when human attention is useful
Ready to put it to work?
Start with a free assistant or review the complete setup flow first.