Visitor Insights

    See the people and pages behind chatbot activity

    Explore visitor records and open the related conversation to understand where engagement started and what the visitor needed.

    Visitor directory

    Browse captured visitor records with pagination and useful identifiers.

    Conversation connection

    Open a visitor's related conversation without losing the broader context.

    Source awareness

    Use page and traffic-source signals in analytics to understand where chats begin.

    How it fits into your workflow

    1Open the visitor workspace
    2Locate the relevant visitor
    3Review available visitor details
    4Open the connected conversation
    5Use the context to improve content and responses

    Ready to put it to work?

    Start with a free assistant or review the complete setup flow first.