Analytics
Understand how visitors use your assistants
Track conversation activity and visitor engagement with practical metrics that help you improve content, placement, and response quality.
Conversation trends
Review conversation volume and activity over useful time periods.
Visitor signals
See unique visitors, active users, traffic sources, and the pages where chats begin.
Response performance
Monitor response time and conversation-level details from one workspace.
How it fits into your workflow
1Choose the reporting period
2Review overall conversation activity
3Identify active pages and traffic sources
4Inspect conversations behind the numbers
5Use findings to improve assistant knowledge and website placement
Ready to put it to work?
Start with a free assistant or review the complete setup flow first.