Knowledge Base AI
Give your assistant the business context it needs
Build and maintain knowledge from documents, website URLs, support material, and frequently asked questions so answers stay grounded in your content.
Files and website URLs
Combine useful documents and web pages inside the same knowledge base.
Maintain individual sources
Add new sources or replace an outdated source without rebuilding everything.
Guided questions and fallbacks
Collect important business questions and control what happens when context is insufficient.
How it fits into your workflow
1Create a named knowledge base
2Upload files or add website URLs
3Connect it to the appropriate assistant
4Test real customer questions in the playground
5Replace sources as your information changes
Ready to put it to work?
Start with a free assistant or review the complete setup flow first.